Privacy Policy

for Netra Aqua Care – Water Purifier Dealer and Service Provider

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Introduction

At Netra Aqua Care, we understand the importance of privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you purchase, inquire about, or trial our water purifier products and services. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you:

• Purchase or inquire about a water purifier or related services
• Take a trial of our products or services
• Contact us for customer support or service inquiries

The types of information we may collect include:

• Personal Information: Name, phone number, email address
• Transaction Information: Purchase details, service dates, warranty details
• Usage Data: Interactions with our products, services, or communications

2. How We Use Your Information

• Process and fulfill orders, inquiries, and trials
• Notify you about warranty or service schedules
• Send updates, maintenance reminders, and promotions
• Provide customer support
• Improve our products and services

3. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share information in the following cases:

• Service Providers: Trusted third parties assisting in processing, notifications, or support
• Legal Compliance: When required by law or to protect rights, property, or safety

4. Data Retention

We retain personal information as long as necessary to fulfill purposes outlined in this policy or as required by law, including warranty and service schedules.

5. Security of Your Information

We implement appropriate security measures to protect your personal information. However, no transmission over the internet or storage method is fully secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

• Access and Correction: Request access and correction of your personal details
• Opt-Out: Unsubscribe from promotional communications anytime
• Deletion of Data: Request deletion of your data, subject to legal requirements

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the effective date. Please review regularly to stay informed.

8. Contact Us